Operational Changes due to Coronavirus Response

Effective Monday, August 17, 2020, Revenue & Receivables staff remain teleworking primarily. The Customer Account Services team, located in the lower level of White Gravenor, will have limited office hours: Mondays, Wednesday, and Fridays only, from 9:00AM to 5:00PM, for in-person customer service, paper payment processing, and check distribution. Although office hours will be limited, we do not anticipate any disruptions to the services referenced below.

  • Online and Phone student accounts customer service – Including email responses within 24 hours (studentaccounts@georgetown.edu), account assistance via telephone (202-687-7100), the ability to review account activity and statements via the online student accounts portal, and generation and delivery of new billing statements.
  • Student account refunds – Refunds will still be reviewed, approved, and generated daily, and paid for all students with a direct deposit refund profile.
  • Online student account payments – Electronic check, wire transfer, credit card (through the PayPath service), and FlyWire payments are not affected

Crucial Dates


Fall 2020

  • First Fall Bill – Graduate & Professional Students: 7/22/20
  • First Fall Bill – Undergraduates: 9/1/20
  • Payment Due Date – Graduate & Professional Students: 8/21/20
  • Payment Due Date – Undergraduates: 9/30/20
  • Holds Applied: 10/30/20

2020-2022 Fall/Spring Billing Calendar

2020-2021 Summer Billing Calendar


Revenue and Receivables oversees billing, payment processing, refunds, and IRS Form 1098-T generation for students of Georgetown University in addition to providing cashiering functions and check distribution for the University as a whole. On this website you will find general information concerning tuition and fees, important dates with respect to billing and payment, contact information, and how-to guides for our online self-service portal.

Address
Georgetown University
Revenue and Receivables
3700 O St. NW Lower Level, White Gravenor
Washington, DC 20057

Telephone – (202) 687-7100 Fax – (202) 687-1133

Email: studentaccounts@georgetown.edu